FAQ
Browse the most frequently asked questions to find quick answers and learn more about the Myson indoor climate comfort solutions.
Products
You can download BIM components for our most popular products from BIMStore: https://www.bimstore.co/manufacturers/myson
Myson products are known for their outstanding quality, resource-saving technology and maximum efficiency. That is why Purmo Group offers you additional warranty services over and above the statutory warranty.
Myson radiators are guaranteed against all manufacturing defects for 10 years from the date of purchase, provided they are operated in compliance with national standards and regulations for a heating system with hot water. The warranty does not apply to defects caused by installation or handling errors, misuse or factors external to the radiators, such as water quality or oxygen-permeable pipes. For galvanised radiators the warranty is 6 years for galvanized radiators. A product warranty of 2 years applies to all electronic and moving components and spare parts (valve inserts, side covers, top grilles, plastic clips, plugs, air vents, fixing parts).
Don’t hesitate to reach out to our in-house experts in case of any product related questions. You can find our contact details in the contact section of our website or fill in the contact form. We will provide an answer as soon as possible.
In the Where to Buy section of our website you can find a dedicated page which provides an overview of distributors who offer Myson products. You can easily search based on cities near you.
Don’t hesitate to reach out to our in-house experts in case of any product related questions. You can find our contact details in the contact section of our website or fill in the contact form. We will provide an answer as soon as possible.
Radiators
Determining radiator output is a science in itself, because various influencing factors must be considered. In principle, radiators must supply the room with exactly the amount of heat that is lost through exterior walls, windows, etc. The surface area of the respective external components, the thermal insulation value, the room and outdoor temperature and much more are crucial for this. Precise output can only be determined by your installer calculating the heating load. However, we have compiled some average values per square metre of living space to provide an estimated calculation.
Type Watt/square metre
Living room, new building 50-60 W/m²
Bathroom, shower, WC, new building 80-110 W/m²
Living room, low-energy house 30-40 W/m²
Bathroom, shower, WC, low-energy house 60-80 W/m²
Living space, old building 80-130 W/m²
Bathroom, shower, WC, old building 120-150 W/m²